1. Introduction
This Cookie Policy explains how VectraGuard Security, Inc. ("VectraGuard," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read alongside our Privacy Policy, which explains how we collect and use your personal information.
2. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently, provide analytics information, and enable personalized experiences. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services operating on that website ("third-party cookies").
Similar technologies include web beacons, pixels, local storage, and session storage, which serve comparable purposes.
3. Cookies We Use
3.1 Essential Cookies
These cookies are strictly necessary for our platform to function. They enable core features like user authentication, session management, security protections (such as CSRF tokens), and load balancing. Without these cookies, the Services cannot operate properly. Essential cookies cannot be disabled.
| Cookie | Purpose | Duration |
|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Protects against cross-site request forgery | Session |
| theme | Remembers your light/dark mode preference | 1 year |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website and platform by collecting usage data such as pages visited, time spent, and navigation patterns. This information is aggregated and anonymized, and helps us improve the user experience.
| Cookie | Purpose | Duration |
|---|
| _ga / _gid | Google Analytics — tracks page views and user behavior | 2 years / 24 hours |
| _vg_analytics | Internal analytics — measures feature usage | 1 year |
3.3 Preference Cookies
These cookies remember your settings and preferences to provide a more personalized experience, such as your preferred language, dashboard layout, and notification preferences.
| Cookie | Purpose | Duration |
|---|
| locale | Remembers your language preference | 1 year |
| dashboard_layout | Stores your dashboard configuration | 1 year |
3.4 Marketing Cookies
We may use these cookies to understand the effectiveness of our marketing campaigns and to deliver relevant content. These cookies are only set with your explicit consent and are not used on the authenticated platform — only on our public marketing pages.
| Cookie | Purpose | Duration |
|---|
| _utm_* | Tracks campaign referral sources | 90 days |
4. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Browser settings — Most browsers allow you to block or delete cookies through their privacy settings. Note that blocking essential cookies may prevent the platform from working correctly.
- Analytics opt-out — You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Marketing consent — Marketing cookies are only placed with your explicit consent. You can withdraw consent at any time through the cookie preferences link in our website footer.
- Do Not Track — We respect the Do Not Track (DNT) browser signal. When DNT is enabled, we will not set analytics or marketing cookies.
5. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance functionality. These include analytics providers (such as Google Analytics), customer support tools, and content delivery networks. These third parties may use cookies in accordance with their own privacy policies, which we encourage you to review.
We do not allow third-party advertising networks to set cookies on our platform.
6. International Data Transfers
Some of our third-party cookie providers may process data outside of your country of residence. Where this occurs, we ensure appropriate safeguards are in place as described in our Privacy Policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies, please contact us at: